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Company project · Control & command centre

iMonitor command centre

One room watching a city’s transport: buildings, buses, taxis, metro and boats on a live 3D map, cameras on demand, alerts around the clock, patrols dispatched, and drivers and building teams a message away.

  • UX · UIMy role
  • 24/7Live alerts
  • 24Screens
User alerts: live alerts with their photo and details
The video wall: front, back and inside cameras
iMonitor · Live map
The live map: taxis and buses with their cameras
Overview

From a dozen screens to one room

The shift

  1. Each kind of asset watched in its own system
    Buildings, buses, taxis, metro and boats on one live 3D map
  2. Cameras looked up by hand when something happened
    Every camera one click from its bus, taxi or building
  3. Alerts by phone and radio, followed up on paper
    Live alerts 24/7, each worked through to resolved, on record
  4. Patrols called one by one to find who was near
    The nearest patrol, its distance and ETA, dispatched from the map

My role

  1. 01UXOne room for watching, responding, planning and talking
  2. 02UI design24 screens for a dark control room and the headquarters it runs
  3. 03Design systemMap layers, alert cards, hexagon controls and the video wall

In numbers

9Live layers on the map
24Screens
24/7Alerts, watched around the clock

On the map

  • Taxis1,354
  • Buses1,024
  • Metro & tram stations14
  • Bus depots & stations11
  • Buildings & centres04

What the room does

  • WatchLive 3D mapVideo wallCameras per vehicleWeather
  • RespondUser alertsANPRBOLOsPatrol dispatchStatistics
  • PlanEvent route plansVirtual boundariesDistance & ETA
  • TalkGroup chatVideo callsShare locationE-traffic look-up

Tools & methods

  • Figma
  • UI/UX design
The core

Take the desk

Alerts keep coming. Pick one and work it the way the room does: acknowledge, check the cameras nearby, send the nearest patrol, warn the buses, taxis and buildings around it, and resolve. It runs on its own; click anything and the desk is yours.

  • 0Open alerts
  • 128Resolved today
  • 9 minAverage response
  • 17Patrols on duty

Live alerts

Newest first
Waiting for alerts

Response log

Every step, timed
    The building

    Walk the headquarters

    The same room also runs its own headquarters, as a 3D building. Open it up floor by floor to see who is inside, go down to the ground floor plan, and work its doors, cameras and alarms from there: lock a door, take a camera offline, arm the alarm. Every badge at the gates lands in the log. It plays on its own; click anything and the building is yours.

    • 999Visited today
    • 317Inside now

    Floors

    People inside

      Systems

      Ground floor
        The headquarters in 3D: the building, its floors opened up, or the ground floor plan HQ · the building

        Device

        Locked
        Main entranceGround floor

        At the gates

        Live
          24 key screens · 5 parts
          1. The command centre

            iMonitor opens on the city it watches, every site a node on the network.

          2. The live map

            Alerts on the map, by type and priority, over the night map of the city.

          3. Taxis and buses

            Every vehicle on the map, with its cameras one click away.

          4. Inside a bus

            Pick a vehicle and see where its cameras are, and what they see.

          5. One camera, full screen

            When it matters, one camera takes the whole wall.

          6. The video wall

            Every camera that matters right now, on one wall.

          7. User alerts

            Alerts with a photo and the details that matter, newest first.

          8. Seen on camera

            An alert with the frame the camera caught.

          9. Plate alerts

            The plate readers flag a vehicle; its plate, model and crossing come with it.

          10. Be on the lookout

            Who the room is looking for, with photo, notes and comments.

          11. Statistics

            Reports by type, importance, status, category and facility.

          12. Look a vehicle up

            Search by plate, licence or ID; start from an empty form.

          13. Owner, vehicle and fines

            The driver, the licence, the vehicle and its fines, on one screen.

          14. Plan an event

            Draw the route and drop points for an event, from a toolbox of shapes and places.

          15. Virtual boundaries

            Fence an area on the map, name it and give it a colour.

          16. Patrols, measured

            The security patrols on the map, with the distance and time to an alert.

          17. Group chat

            The room, the patrols and the teams, in groups.

          18. A call, in the chat

            Switch to video without leaving the conversation.

          19. A BOLO, discussed

            Every lookout has its own thread, with its photos and notes.

          20. Share a location

            Send a place to the people nearest to it, with their distance.

          21. The headquarters, in 3D

            The building as it stands, with the latest badges at the gates on the left.

          22. Open it up

            The floors pull apart; each shows how many people are on it.

          23. The ground floor

            The plan of the floor, with its doors, cameras and alarms as icons.

          24. A camera, on the plan

            Pick an icon on the plan for what it is and what it sees.

          01 / 24
          iMonitor · Start
          The landing: iMonitor over a network map of the city
          The live map with alerts as coloured triangles, the layers bar below
          Taxis and buses on the map, each with a label, and its cameras on the right
          A bus with its camera positions and the inside camera live
          An inside camera full screen, the other cameras on the right
          The video wall: front, back and inside cameras of several vehicles
          User alerts: cards with name, employee number, access device and photo, the newest on the left
          User alerts with a camera frame of the person
          ANPR alerts: plate source, code, number, type, colour, model and the crossing
          BOLO requests as cards with photo and notes
          Statistics: reports by type, importance, status, category and facility
          E-traffic search, empty
          E-traffic result: user, licence, vehicle details and fine summary
          Drawing a plan on the satellite map: a route with points, the tools on the right
          Virtual boundaries drawn on the map, the list on the right and the form to add one
          Security patrols on the map with the distance and time to a point
          Group chat: groups on the left, the conversation, and users on the right
          Group chat with a video call open
          A BOLO in the chat with its details and comments
          Share location: users by distance, a comment and send
          The headquarters in 3D, the latest badge cards on the left
          The building opened up floor by floor, the floors list on the right
          The ground floor plan in 3D, door controls at the bottom left
          The ground floor plan with a CCTV card open and the floors list
          Next

          More company work