Company project · High-security site command centre

Visitor Monitoring for sensitive sites

Not a reception desk: a security command centre for a highly sensitive site. Permits asked for and approved before anyone arrives, every visitor, contractor and car in and out, where they are on a live heatmap, the threat level for the whole site, and emergency alerts that take over the screen until they’re handled.

Explore the screens

Run the room

UX · UIMy role
3Threat levels
9Screens

The permits dashboard: requests by state, staff by zone and the blacklist

The command centre on alert: a fire in the outer facilities

Visitor Monitoring · Command centre

The command centre: service staff by company and job, the tower in 3D with its layers, visitor statistics and the alerts

Overview

From a visitor book to a command centre

The shift

Names in a book at the gate, cars on a clipboard

A permit approved before arrival, then every person and car in and out, gate by gate
Once inside, nobody knew where a visitor was

A live heatmap by floor and zone; restricted zones watched
Emergencies called in by radio, one guard at a time

Alerts take over the screen, with who was told and what to do next
The same checks on a quiet day and a tense one

One threat level for the whole site that changes what every screen shows

My role

01UXA command centre for people, cars and emergencies on a sensitive site
02UI designThe permits portal and the wall, calm and on alert, in Arabic
03Design systemRequest cards, threat level, layer controls and the alert takeover

In numbers

6Layers: floors, cameras, gates, security, visitors, staff

3Threat levels for the site

4Kinds of emergency alert

On site now

Visitors397
VIPs20
Service staff326
Vehicles84
Open alerts04

What the room handles

PeoplePermit requestsApprove, reject, returnBlacklistVisitors & VIPsStaff by company, job, zone
VehiclesIn and out by gateParkingSpeedingRepeated entry attempts
WhereHeatmapFloors in 3DCamerasGatesRestricted zones
CommandThreat levelEmergency alertsCivil defenceBreak-in attempts

Tools & methods

The core

Run the command centre

People and cars come through the gates and spread across the site; the heatmap shows where they gather. Someone tries the restricted zone, a car speeds in the yard, a fire starts outside: each alert takes over the plan until it’s handled. Raise the threat level and the whole room changes. It runs on its own; click anything and it’s yours.

Threat level

0Visitors inside
0Vehicles
0VIPs
0Open alerts

Site plan

Gates

In & out

Alerts

Pick one

Calm and on alert

When something happens, the screen says so

An emergency turns the whole command centre red, raises the threat level and puts the alert in the middle of the wall, with what has already been done. Drag across the screen to wipe between the two.

Visitor Monitoring · Command centre

The command centre at a low threat level

Calm On alert

9 key screens · 3 parts

The permits office
Requests by state, staff by nationality and zone, unauthorised movements, and who was just added to the blacklist.
Incoming requests
Every permit request with its company, who asked and where it waits.
A visitor, in full
The person, why they’re coming, who comes with them, their cars and their documents, then approve, reject or return.
Ask for a permit
A company asks for its people and its vehicles, for dates, with the documents.
Add a person
Who they are, their ID and nationality, and the gate, zone, hours and items they may bring.
The request, put together
People, vehicles and documents in one request, saved or submitted.
The visit log
Who came, with their ID, companions, company and plate, today or over thirty days.
The wall, on a calm day
Service staff by company, job and zone on the left, the tower in 3D with its layers, visitors and staff on the right, the alerts below.
On alert
A fire in the outer facilities: the wall turns red, the threat level rises and the alert takes the middle until it’s ended.